Network Assessment Scores
After completing the Network Assessment the Reply Cloud system will return a score of either Passed, Moderate, or Issues Found. In the case where a moderate score is reflected, the location is returning either higher or lower scores against key metrics. Following are the thresholds for each component measured:
MOS is below 3.8
Download Speed is below 10 Mbps
Concurrent Call Test: Latency > 80ms and/or Jitter > 30 and/or Packet Loss >3
Packet Prioritization: If not detected a Moderate score is given
Double NAT: If detected, a Moderate score is given.