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Product & Methods

7
  • Product Benefits & Overview
  • Feature Overview
  • SIP ALG Testing
  • Packet Prioritization Testing
  • UDP Timeout Test
  • Stress (High Volume) Call Test
  • PBX - SIP Trunk Performance Test

Sidekick Installation

5
  • Pre-Installation Design Guide
  • Mirrored Port Configuration Guide
  • Mirror Port Setup Walkthrough
  • Installation Guide
  • Portal Installation Walkthrough

Portal Guides

13
  • VoIP Network Assessment
  • Activating Mirror Mode
  • Adding Devices
  • Access IP Phone Web Server
  • Managing Alerts & Viewing Alert History
  • Monitoring SIP Signal Data
  • Packet Capture Walkthrough
  • Running & Scheduling Tests
  • Reports
  • Network Assessment Scores
  • VoIP Quality Chart Data
  • Group Device Monitoring
  • H323 Monitoring

Troubleshooting

4
  • Install Failed or Unreachable
  • IP Phones not Visible or stuck on "Pending"
  • MOS Score stuck on "Pending"
  • RMA/Return

Mobile Application

2
  • Apple App Store
  • Google Play Store

Release Notes & Developers

1
  • Release 01.06.23

Order Process

3
  • Partner Order Process
  • RMA/Return
  • Partner Login Sequence

Graphic Assets

4
  • Sidekick + User Portal
  • SIP Signal Monitoring
  • Monitor/Alerts - First to know
  • VoIP Network Assessment

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